As our Digital Technical Lead, you will guide the direction of our supporter facing digital platforms and support colleagues to make informed technical choices. This role will influence how the Motor Neurone Disease Association delivers accessible and reliable digital platforms for people affected by motor neurone disease (MND), supporters and volunteer-facing digital platforms and support colleagues to make informed.

Key Responsibilities

Act as the primary technical contact for our website agency, ensuring accountable, value ‑driven partnership working
Provide technical oversight to ensure external-facing digital platforms are secure, scalable and aligned with best practice
Upskill colleagues and encourage product-‑based ways of working across teams
Monitor performance using analytics and user insight to make data-led decisions
Maintain a joined-‑up view of all digital products to support strategic alignment
Oversee the technical delivery of seamless external user journeys
Ensure compliance with security and accessibility standards, proactively identifying and managing risks
Lead on developing and maintaining clear processes, documentation and technical guidelines
Collaborate across the Technology teams to support well coordinated‑coordinated digital delivery
Communicate technical information in ways that support informed decisions across the organisation
Keep the MND Association informed on emerging technologies and opportunities for improvement

About You

Expert skills in Drupal
Proven experience managing relationships with digital agencies
Confident assessing technical feasibility and advising product ‑led teams
Strong experience delivering digital platforms, with deep technical understanding of infrastructure and architecture
Knowledge of performance optimisation, user experience, and accessibility standards (e.g. WCAG 2.1)
Ability to communicate technical detail clearly to non-technical audiences
Experience with Microsoft Dynamics 365

Hybrid working expectations: one day per week office attendance required.

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
24/7 GP access via phone and video
Life assurance and confidential counselling helplines
Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
Access to Benefit Hub for discounts on everyday shopping
Enhanced pension scheme
Opportunities for training and personal development
Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.