As a Community Team Administrator, you’ll support our wider Community Fundraising Team with a range of administration activities. This role is ideal for someone who takes pride in accuracy and is motivated by supporting a team that makes a real difference. If you’re looking for a role where your administration and organisational strengths truly matter, this could be the right next step.

Key Responsibilities

Manage the community events email inbox and respond to supporter enquiries
Record correspondence, actions and new supporter details on our CRM database
Run basic CRM reports, including participant lists for fundraising events
Use digital fundraising platforms to ensure accurate supporter allocation and reporting
Coordinate fulfilment tasks, including ordering merchandise, event packs and certificates
Maintain supporter consent records and upload personal stories following internal processes
Support financial administration, such as invoice tracking and checking fundraising targets
Coordinate bookings for staff team meetings, travel and accommodation, and record meeting actions where required

About You

Strong administrative and IT skills, including Microsoft Office
Ability to use CRM databases
Ability to organise, manage and prioritise your own workload
Excellent accuracy and attention to detail across written, telephone, virtual and in‑person communication
Ability to deliver excellent customer service
Understanding of data protection requirements
Ability to work flexibly and support multiple teams

Hybrid working expectations: office attendance two days per week

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
24/7 GP access via phone and video
Life assurance and confidential counselling helplines
Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
Access to Benefit Hub for discounts on everyday shopping
Enhanced pension scheme
Opportunities for training and personal development
Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.