Are you ready to shape accessible and engaging digital experiences for diverse audiences?

We have TWO opportunities for a Digital Products Manager responsible for the development, delivery and improvement of our digital products. You will lead work on our website, microsites and other platforms, ensuring they meet the needs of our user communities and support the MND Association’s strategy. The Digital Products Manager will work with colleagues, agencies and suppliers to design, optimise and manage digital platforms that are secure, accessible and engaging.

The Digital Products Managers will work closely with teams across the Association to lead the development of user-focused platforms that drive supporter engagement, grow income, accelerate research, and improve support for people living with and affected by MND.

We are recruiting for two roles within:

Research and Services & Partnerships
Income Generation and Engagement

When applying, please clearly state which team(s) you are interested in working with.

Key Responsibilities:

Manage the Association’s digital product portfolio, including websites, microsites and third-party platforms
Lead a programme of continuous improvement with our digital agency to deliver the best experience for our digital audiences
Scope new products, map user journeys and enhance existing services to design or optimise digital experiences
Advise on the procurement of new third party digital platforms and technology
Translate business and user requirements into technical specifications and user stories
Ensure compliance with security and accessibility standards
Ensure all content is produced to SEO best practice and work with our digital agencies to improve website content
Use data, analytics and usability testing to improve user experience and journeys
Manage Google Analytics and Google Tag Manager, producing insights and identifying opportunities for development
Support colleagues with training, guidance and communities of practice

About You:

Technical skills in Drupal CMS and Microsoft Dynamics 365
Experienced across the full product lifecycle with knowledge of team roles and documentation
Strong understanding of user-centred design, user journeys and testing
Awareness of best practice and emerging trends in digital technology
Broad knowledge of accessibility principles and tools to support inclusive design
Confident using audience insight, data and analytics to inform decisions
Able to manage competing priorities and balancing multiple projects

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
24/7 GP access via phone and video
Life assurance and confidential counselling helplines
Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
Access to Benefit Hub for discounts on everyday shopping
Enhanced pension scheme
Opportunities for training and personal development
Hybrid working

The job description and information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: Expectation to attend the office 1 day per month for team meetings. Flexibility to attend more regularly when needed in line with business requirements.